Testimonials From Our Customers

Here at Hicks Insurance Group, we gauge our success through the successes of our customers. We are only happy if they are happy. If you are considering working with us — which we sincerely hope you are — read the following testimonials. They will tell you more about the type of service you will receive from our independent insurance team.


“The entire process was perfect. Very impressed start to finish.”
— James G. 7/30/2017


“As a representative of Hicks Insurance Group Maggie Kulik, who I was referred, recommended Jennifer Lavin. She has been exemplary in her customer service, I was going through a move and amid all the chaos, she had the patience and professionalism of a trusted friend. Because of her I intend to keep being a customer of this company as long as I need insurance.”
— Kris M. 7/16/2017


“Jen did very well and was very patient contacting me and waiting for my reply. She is very nice and good to work with. Have already referred her to friend.”
— Jack A. 6/27/2017


“Hicks Insurance reviewed our insurance and developed a quote that reduced insurance cost and expanded coverage. They were very thorough in reviewing alternative options to arrive at the best overall benefits.”
— Henry S. | 5/25/2017


“If you’re looking for car or home insurance, give Kerri at Hicks a call. Their agency only deals with preferred carriers they are confident in. Our car insurance rates skyrocketed (doubled) for no reason (we had this insurance company for 10 years and never had a claim). Our neighbor referred us to Hicks. Kerri is very responsive, knowledgeable, and friendly. Not only did she find us car and home insurance for half of what we were paying, but we are getting way more coverage now. If you really want to be in good hands, call Kerri.”
— Mark G. | 5/6/2017 | Tinley Park, IL


“I recently had to switch insurance companies and was referred to Hick’s Insurance. I was very nervous to go about the process of getting new insurance. Jennifer was extremely helpful, attentive, and made the process as smooth as possible. I highly recommend Hicks Insurance Group and ask for Jennifer!”
— Amanda C. | 5/2/2017 | Mokena, IL


“I just placed my personal insurance (home, auto and umbrella) with Hicks Insurance. What a fast, friendly, efficient process that saved me over 25% from my State Farm coverages and at the same time improved my overall insurance coverage program. They were very responsive to my questions and provided me with various quote and coverage options – letting me select what was the best fit for me. The agency has a fantastic reputation for service and quality and that is why I placed my personal lines with them. Thanks for the fantastic work!”
— Todd W. | 2/21/2017 | Wheaton, IL


“I switched our home and auto insurance one year ago. Excellent service and attention to our account. The agent took her time to make sure we had adequate coverage without over insuring.”
— Denise W. | 7/30/2016 | Orland Park, IL


“I was with an agent for 8 years and he was great. I had to find out where I could get better pricing for the same coverage I was looking for. I went to everyone and to my surprise State Farm gave me the best quote but as I was riding done 191st I saw the Hicks sign and I’m glad I did, received better coverage for less, great deal, great people.”
— Bruno N. | 7/21/2016 | Tinley Park, IL


“Thank you, Hicks for providing the best quality service we’ve had for several years. Not one single complaint!!! We have recommended your insurance group to many friends & family members. Couldn’t imagine anything but a 5-star rating!!! Kudos to you!”
— Julie F. | 7/7/2016 | Orland Park, IL


“I have been with Hicks for 5 years and I am happy with the service. They have been proactive by moving me to other carriers when the current carrier raised prices.”
— Martin M. | 7/7/2016 | Elwood, IL


“I have been with Hicks Insurance Group for many years and they have never given me a reason to change brokers. They have worked with me to get the best Insurance coverage and rate, and I love companies who will do their homework for the client.
Many thanks!”
— Melissa S. | 7/3/2016 | Gardner, IL


“I’ve been with Hicks for many years, very good customer service, always responsive. I changed insurance to lower my cost which lead me away from being with Hicks, but it wasn’t because of the service here. Every year I shop for a better price, I appreciate it when that lower price is also with an agent like Hicks where I can physically visit and talk to someone in person.”
— Mike M. | 7/1/2016 | Mokena, IL


“I have been client of Hicks Insurance Group for over 10 years. I have auto insurance and home insurance through this group. They are always very helpful, professional, and knowledgeable.”
— Liuda A. | 7/1/2016 | Algonquin, IL


“I have had my auto insurance with Hicks for many years. I lived in the area when I was first insured and have since moved and now have both auto and condo insurance with them even though I am no longer in their immediate area I have had no problems updating my policies or filing claims thru the internet. Great customer service.”
— Elaine N | 7/1/2016 | Aurora, IL


“Hicks Insurance Group is a great broker. They look for the policy that best meets your needs including cost! Whenever you have questions, they are there to help! I have been with Hicks for over 12 years. I highly recommend them and would never go back to a direct agent.”
— Cindy F. | 7/1/2016 | Orland Park, IL


“I have been a client of Hicks Insurance for a few years and have been very pleased. They are professional but are also always there when you need them. I have recommended them to friends who also are very pleased.  When there is a change in an insurance policy they contact you immediately. I highly recommend them for all your insurance needs.”
— Kathy W. | 7/1/2016 | Mokena, IL


“I’ve had Hick’s Insurance as my agents for home and auto for 10 years. They are very helpful and quick with information on any claims and always willing to review my rates and coverage to make sure I’m getting the best coverage for the price. Great job!”
— Cindy M. | 7/1/2016 | Naperville, IL


“I switched over all my insurance (Auto, Home, Motorcycle) 1.5 years ago. They saved me over $700.00 a year from Country Companies who I had been with for 30 years. These people are fast, efficient, and work to get you the best insurance at the best price.”
— Rik M. | 7/1/2016 | Frankfort, IL


“I have had auto and home owner’s insurance with Hicks for 10 years. They have great rates and service.”
— Linda A. | 7/1/2016 | Homer Glen, IL


“Two years ago, I got a phone call from Kristen offering to give me a quote on my home and auto insurance. I did not respond at first but when I got my next renewal from my current company (major company and I had for 15 years) and saw how I was increased on both home and auto with no claims, I called Kristen back and asked for a quote. She quoted me policies with Kemper that saved me almost half of my current company and I took it. Earlier this year she got me quotes for my dad’s home and two vehicles. His runabout 93 Taurus and 14 GMC Pickup truck (uses 3 times a year to go to Wisconsin and for shopping on weekends with my brother (CDL) who does the driving. I worked with Kerri then and she quoted us policies that saved him half of what he paid the overpriced major carrier that he had for 40 years. Great people to work with, very helpful and always looking to save their customer’s money.”
— Donna G. | 7/1/2016 | Lockport, IL


“We have had Hicks Insurance for almost 10 years now. They have been through a lot of life changes with our family. Hicks always quickly changes our policies as necessary. Recently we moved, and needed a lot of last minute info and consulting, and they came through for us quickly with the cheapest rates. We’ve had auto, home owners, dwelling, and an umbrella policy over the years with Hicks. They are efficient, knowledgeable and professional at all time.”
— Marilee L. | 7/1/2016 | New Lenox, IL


“Thank you, Jennifer, for reviewing our condo, car & vacant land for the best umbrella insurance policy. Your expertise, efficient and skilled attention to reviewing compatible yet competitive policies was most most appreciated. We are highly satisfied that this umbrella policy will assist us if necessary. Hicks Insurance Group has given us top of the line coverage within a very fair price. Thank you again. ”
— Jim & Marilyn Westerberg


“Fast, efficient service, friendly and capable. Great Response.”
— Tom Oberg


“Hicks Insurance reduled my home and auto policy with more coverage. Am glad to have Jennifer working with me. Am so happy to have transferred over to your company. Will refer your name to others.”
— Nancy Bonicontro


“I want to say thank you Hick’s Insurance Group, for the warm hearted experience that was shown to me when I chose to change my insurance needs. A special thank you to Jen my broker who took time and patience to answer all my questions, and made me feel comfortable talking to her, about my insurance needs. She has saved me a substantial amount of money a year on my home insurance. Again thanks Jen, and the people at Hicks Insurance Group.”
— Betty Parker, Country Club Hills, IL


“Angela was professional, courteous, friendly, and thorough in planning new policy benefits and savings. The transition between carriers was seamless.”
— Robert Devoy


“I was so glad I switched my insurance to Allied because I was able to save $900 a year. If my friend didn’t tell me about Hicks Insurance I would have never known this savings existed. I will continue to refer as many people as I can to your company.”
— Jan Virgilio


“Hicks Insurance Group, and Jessica Cusack in particular have truly exceeded my expectations. Through Jessica’s hard work and persistence, she was able to secure for me an auto and home policy that had a lot better coverages and benefits with lower premiums than I was paying with the company I had been with for many years. I am extremely happy with the prompt service and the personal attention I receive from the pleasant people at Hicks Insurance Group.”
— Charles Foster


“Hicks Insurance saved me hundreds of dollars off of my annual premiums while not sacrificing the quality and quantity of my coverage. I am thankful that they are consistently watching out for opportunities to save me money and insure that I have sound coverage.”
— Steven Colangelo


“Assessed my insurance needs and chose the right products to recommend based on the choices. I was able to achieve better coverage at substantial savings for both my home and auto policies. their quick response to phone calls and questions are excellent. Jerry and his staff truly have your interest in mind and are there to make it painless and pleasurable.”
— Todd Rose


“Hicks Insurance has been great and I would highly recommend them. We’ve had our home and car insurance through them for several years now. They are always very helpful, friendly and available to answer any questions you have. They have been able to get us some great rates that we haven’t been able to find elsewhere.”
— Lindsay Harrah


“Every year I compare insurance rates with at least three companies because the major carriers have a tendency to raise them automatically. Although Hicks Insurance had contacted me in the past, I did not agree to get quotes from them, what a mistake! This year, Hicks got me better coverage for hundreds less than the supposed deal that I had previously.”
— James Fulton


“I have been with Hicks Insurance for 25 years and been very happy with the level of service. The agents are always responsive and shop around for my rates, reducing them frequently over the years. I would definitely recommend Hicks!”
— Alexandra Ponce de Leon


“I am very satisfied to have Hicks Insurance as my agency. My house, 3 cars and my son’s car are all insured with Hicks. Any time I have an issue or to update a policy, Hicks is always there to help me out and they have a very helpful & friendly staff. I highly recommend Hicks Insurance.”
— Paul Jakubowski, Downers Grove, IL


“Hicks Insurance sets a “True standard” in the industry! Caliber, credibility, experience and talent! Your presence and reputation are reinforced by employees, support and overall professionalism!”
— Michael Murphy, Oak Forest, IL


“My insurance needs have changed through the years and often I have had questions. The staff at Hicks Insurance Group has not only been helpful, they have been personable and professional. I appreciate their pursuit of excellence in serving me. I have recommended Hicks to several friends.”
— Sam Lyons, Orland Park, IL


“Hicks Insurance and their employees have done an excellent job taking care of all of our insurance needs for the last few years. Their employees have been very informative and efficient in handling all of our needs. My family and I appreciate all of their efforts.”
— Kevin Crean, Tinley Park, IL


“We really appreciate that Hicks takes such good care of us. We do not have time to compare rates and coverages and certainly are not as knowledgeable about what is available. We feel we are getting the best coverage at the lowest price. Thanks Hicks!”
— Robert & Judith Russell, Frankfort, IL


“I had been with the same insurance company for 20 years. My children are now old enough to drive. Hicks was able to insure both of them for the same price as it was for just my husband and I. It was a savings of $1,200 for my son and $400.00 for my daughter. Hicks is always available when I need them.”
— Denise Lyons, Oak Forest, IL


“Hicks has always been very helpful with my insurance needs. When my daughter became married, her husband already had home and car insurance. I told them to contact Hicks; to see if they could get better rates. Hicks saved them money.”
— Larry Konfirst, Lockport, IL


“Hicks Insurance Agency, was beneficial in reviewing my old auto and homeowner’s insurance policy. Hicks informed me of the savings I could make. My wife and I were over joyed at the savings and the personal attention we received. I highly recommend this agency to everyone.”
— Jesse Farley, Homewood, IL


“The whole group at Hicks Insurance Agency has been wonderful with our insurance needs. Not to mention saving us big bucks! Keep up the great service!”
— Jeff Arredondo, Chicago, IL


“I was very satisfied with the efficiency and professionalism regarding my claim.”
— Greg Blazek, Oak Forest, IL


“Hicks Insurance has done a great job providing our family with excellent insurance service. The staff always works hard to get us good coverage and reasonable premiums with reputable providers. Example: We recently purchased an RV from an out of state seller. On our way home with the RV we called Hicks Ins. to have it insured. Hicks processed our request and provided us with insurance coverage as we were driving home.”
— Ofelia Foreman, Palos Park, IL


“Very pleased with service. Hicks always seems to have his clients in mind. Recently saved us considerably by putting me with AAA.”
— Joan Combs, Midlothian, IL


“Hicks Ins. has saved my family money by joining AAA club. Most important to us is if we have any questions you always call us back within the same day. I have been with Hicks Ins. for 8 years and would never look anywhere else for insurance.”
— Oliva Puriski, Orland Park, IL


“Hicks is always helpful with the questions and concerns I have. Just a pleasure to work with, always willing to take payments over the phone that I haven’t mailed in. It makes my life easier with my sometimes hectic schedule.”
— Mary Peters, Orland Park, IL


“Every time I have called the office your staff has been courteous, refreshingly helpful and prompt in responding to my insurance needs; not to mention the money saved by more than competitive quotes.”
— Sam Lyons, Orland Park, IL


“Hicks Insurance has taken care of our auto and home insurance for years. Providing the best insurance and the most economical rates. I appreciate their advice as our needs change.”
— Ken Christensen, Tinley Park, IL


“Hicks insurance increased our insurance coverage and reduced our premium $832.00 per year. We are also very satisfied with their claims handling and other services.”
— Pat Schramm, Orland Park, IL


“Great service! Competitive quotes! Account management ****.”
— Mike Murphy, Oak Forest, IL


“The entire staff at Hicks with the highest level of courtesy and professionalism. When you deal with Hicks you know that they will shop various companies to find the right coverage at a fair price. I highly recommend Hicks Insurance.”
— Mike Carey, Chicago, IL


“Thank you for going out of your way to find me excellent life, dental, home & auto insurance rates. Half price compared to my “old rate” with another insurance company is awesome! Especially when my 16 year old company “retired” me as a teacher due to breaking my leg in the classroom.”
— Pat Wojcik, Tinley Park, IL


“Thank you! You saved us a lot of money during these very bad economic times!
If we can ever get you a client we certainly will.”
— Eugene & Louise Schrader, Melrose Park, IL


Curious to Know More? Call Us!

If what you read here intrigues you, we encourage you to reach out to us. We are here to serve you whether you are in the market for new home, auto, business, health or life insurance.

You can connect with us via phone at 708-532-7474 or via email. We will happily discuss your insurance needs and interests and then provide you with a free, no-obligation quote.